Question 1

What does my hard earned cash actually get me?

Accepted Answer

Great, gifting glory! The power, the glory, the kingdom is yours. Plus of course, a remarkable and truly unique and fun card. All our cards feature large, intricately handmade components that pop up on opening in full reverse colour. Designed to surprise and make people laugh. The card is your gift (other than yourself, of course).

You can also detach most of the pop ups from the cards, and keep them as little decorations. Hang them on your Christmas tree or display on the mantle for ever lasting lols!

Your loved ones won't forget opening these cards any time soon!

Question 2

What if my order is missing information or I forget to add something?

Accepted Answer

Oh you silly dill! If you accidentally make a mistake when ordering, i.e. wrong delivery address or misspell something, please let us know via email (hello@unhingedgifts.com) or live chat as soon as possible. If your glorious order has not yet been fulfilled we can normally remedy the mistake for you, you spud. Unfortunately if the order has already been processed and/or dispatched we can no longer make any amendments.

Question 3

What's inside the card?

Accepted Answer

Other than the exceptionally outrageous and hilarious 3D, pop up art?! What more could you want?!
All our pop up all cards also include a blank, internal, pull out card and you can add a personal note onto this. You will see a bright hand pointing and this will pull out the little card inside.

You can also detach most of the pop ups from the cards, and keep them as little decorations. Hang them on your Christmas tree or display on the mantle to remember the time you found the best card in the history of humanity.

Question 4

What if my gift never arrives?

Accepted Answer

Oh no! A lost and lonesome card, our greatest fear. If this has happened please email us (hello@unhingedgifts.com) ((hello@unhingedgifts.com))and we will look into it for you.
 
Please keep in mind that postage delays are outside our control, but we will always do our best to help you!

Cards are delivered by USPS and can sometimes be hiding amongst your daily letters/mail instead of with your parcel deliveries. Please ensure you check these areas, particularly if going to businesses or if there are communal areas where letters are dropped etc.

Question 5

How do I use the exploding butterfly?

Accepted Answer

Ah, excellent choice my friend.

To use/activate the butterfly, 
1) Have your magnificent card closed in front of you
2) Twist the top half of the butterfly ~10-15 times
3) Pinch the top (where the elastic and hook are) so that the butterfly doesn't fly off
4) Slide Mrs Butterbutt into your now slightly evil card
5) You're ready! As soon as the card is opened, it will shoot out!

Things of note:
- Don't worry if you mess it up a few times! Our butterflies are designed to be reused
- If you need, you can gently twist the top half and let it fly out of your hands a couple of times to get the hang of how it works!
- It's ok if you need to fold in the paper wings a little if they are showing outside the card, it will still launch!
- Be careful not to over twist/wind as this can snap the butterfly! You will feel the elastic tighten and push back against your hand as you wind it up, but remember it doesn't need to be super tight to work really well!

Question 6

Can I add a personal message inside?

Accepted Answer

Oh bless your cotton socks.

Sadly at this point our warehouse can't add personal, handwritten messages inside the cards, however we can add a small note on the external postage label, i.e Love Barnabus. Simply add a note at check out and we will ensure this is included for you.

Question 7

Are you nice to the Earth?

Accepted Answer

You bet ya! All our fun cards are made from FSC certified, sustainable, high grade & responsibly sourced paper. All paper stock is carefully picked so that it can be approved by the Forest Stewardship Council, this does mean the paper costs more but it protects forests and all their cute little critters.

You can then recycle all of our cards! Including the scream cards just please dispose of the battery separately via a battery recycling bin.

Many of the 3D pop ups can also be detached so you can keep & display the cheeky devil as a memorable decoration or hang on your Christmas tree!

Finally wherever possible, we use carbon neutral couriers 🚚

🎁 3 FOR 2 DEAL! Use code FREETHINGS at checkout 🎁 Shop here

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